You may cancel the automatic renewal of your TrendSpider account by contacting us via e-mail, telephone or live chat at any time.
Trial fees are never refundable. Renewal fees for paid plans can be refunded only if requested within 72 hours of the charge and after cancellation of the plan. After 72 hours, all renewal fees are non-refundable. If you pre-pay for a plan and then cancel, you may request a refund within 72 hours of the charge, but the refunded amount will be reduced by the cost of a trial fee that you would have paid had you taken a trial on the plan you are on at the time you cancel. Cancelling online does not automatically issue a refund. To get a refund, you must first cancel, then contact support to request a refund within the 72-hour period. A reminder email is sent 3 days before any monthly, quarterly, or yearly renewal charges.
If you do not cancel automatic renewal of your membership prior to your renewal date, we will (and you authorize us to) charge your membership fee to the credit card we have on file for you for that renewal period. All fees paid are non-refundable. All sales are final. It is your responsibility to manage your subscription.
See the full official, legally binding policy on the website here.