Status - TrendSpider

Resolved	This matter was resolved about 30 minutes ago and all systems have been working correctly since. Closing the case. May 8, 2021 11:14 pm
Investigating	We have identified an issue with the Market Scanner freezing up when performing a scan. The engineering team has been notified and is now investigating the root cause. May 8, 2021 10:07 pm

Resolved	We're back on the primary data feed. Sorry for any trouble this brief outage may have caused. May 6, 2021 2:14 pm
Investigating	Our primary market data supplier for US equities has experienced an issue this morning shortly after market open. We identified the issue immediately and switched to fail over backup data and are now investigating the matter. May 6, 2021 2:02 pm

Resolved	This incident is a duplicate and is being closed for that reason. May 6, 2021 2:04 pm
Identified	Our major data provider is currently experiencing technical problems. We had to switch to a spare data provider. Charts might be looking slightly different, as these data providers serve the market data from different sources. May 6, 2021 2:03 pm

Resolved	The issue is now resolved. Thanks for your patience! May 5, 2021 10:19 am
Identified	At this time, there continues to be an issue with the market scanner for some users. The team continues to work to resolve this and hopes to have it resolved before market open. At this time, certain scans will fail to start or fail while scanning. We are very sorry for the inconvenience. May 4, 2021 9:28 pm
Identified	We have identified the root cause and now working on fixing it. May 4, 2021 5:10 pm
Identified	This is still a problem. We were able to decrease the amount of scans which fail, but it's still not resolved. We are on it. May 4, 2021 1:23 pm
Identified	Some scan requests currently fail. We are researching for the root cause of the problem. May 4, 2021 11:52 am