Everything Operational

System Statuses

Operational Data Feed: Cryptocurrencies (Global Crypto via CoinAPI)

Operational Data Feed: Forex (Global FX via Barchart)

Operational Data Feed: Market Indices (Cboe Indices via Barchart)

Operational Data Feed: News and Analyst Estimates

Operational Data Feed: US Equity (Nasdaq + Cboe BZX via Barchart)

Operational Data Feed: US Equity (Nasdaq + NYSE + IEX via Polygon)

Operational Data Feed: US Futures (CME and ICE via Barchart)

Operational General: Phone System

Operational General: TrendSpider.com Website

Operational System: Alerts

Operational System: Backtester

Operational System: Chart Annotations / Drawing

Operational System: Market Scanner

Operational System: Strategy Tester

Operational System: Workspaces

Past Incidents

Nov 25, 2020

Scanning on Stocks/ETFs is not available

Resolved

The issues is now resolved, thanks for your patience.

Nov 25, 2020 4:01 pm
Identified

One of our data vendors is experiencing technical problems. We have reported the problem and now monitoring the situation closely.

Nov 25, 2020 11:41 am
Nov 23, 2020

Backtesting is temporary not available

Resolved

The issue is now resolved, thanks for your patience!

Nov 23, 2020 12:19 pm
Identified

We're experiencing a technical problem and the back testing service is temporary not available. We're working on fixing that with the highest priority.

Nov 23, 2020 11:32 am

Partial outage of a crypto data provider

Resolved

The issues was resolved a few hours ago. Thanks for your patience!

Nov 23, 2020 7:49 am
Identified

Our crypto data provider is experiencing issues. Some crypto charts would load slower, and some won't load at all.

We've reported to the data vendor and monitoring the situation closely.

Nov 22, 2020 5:01 pm
Nov 6, 2020

Crypto data is not available

Resolved

The problem is now resolved. Thanks for your patience!

Nov 6, 2020 5:56 pm
Identified

Our crypto data vendor is experiencing a networking issue in their data center. They are working to resolve that asap.

This problem means that crypto charts won't load at the moment.

Nov 6, 2020 4:41 pm
Oct 30, 2020

Crypto data feed issues

Resolved

The issue is now resolved, thanks for your patience!

Oct 30, 2020 1:01 pm
Investigating

Our crypto data feed is experiencing issues at the moment. That results in some crypto charts loading slowly or not loading at all.

We're on it.

Oct 30, 2020 12:30 pm