We have identified and fixed the root cause of the issue. We have also learned why that happened and found a way for preventing things like that in the future. Thanks for your patience!

We have identified an issue where some chart patterns are not being detected on the chart.  Thanks you for your patience as we work to resolve this issue.

We're back to normal, thanks for your patience!

We have isolated the problem and we're working on fixing it.

Stock, ETF and Futures data is currently not available. We're on it.

The issue had been resolved. Thanks for your patience!

We have identified and fixed the issue. We'll release the fix after extended market session closes today.

We have identified an issue with our Forex charts where the Daily Candle is not printing.  Intraday charts are working as expected.  Thank you for bearing with us while we work to rectify this issue.

The vendor has mostly resolved the indicent. They are still working on the aftermath.

The issue had been resolved by the data vendor at 15:00 EST today and we've seen no signs of it ever since. Thanks for your patience!

Our FX and Index data vendor is experiencing an incident. FX and Index charts are not available for the intraday time frames. We're working with them to fix that.

Our data vendor has restored their functionality. They are now working on backfilling the impacted area. On the most of FX charts, candles around 11am EST today do have abnormally low volume.

Our Forex data vendor is experiencing a problem which leads to some candles missing on Forex charts. We are working with them to resolve the problem asap.