User login and authentication issue

This issue is now resolved. Sorry for the trouble. We will review the cause and work to prevent this particular type of issue from occurring in the future.

We have identified and eliminated the root cause of the problem. The system is now recovering.

The TrendSpider platform is currently experiencing an authentication issue that is preventing new sessions or existing sessions from being loaded. This means some users may be unable to log into their accounts at this time. The engineering team is working on it. If you have TrendSpider open in your browser, it should work as expected.