Status - TrendSpider

Alerts

Investigating

We are investigating an issue that has caused some alerts to fail at the market close. We will automatically restart these alerts once we determine the root cause. If you have questions about this, please contact the support team for more information.

Thanks!

Sep 16, 2024 10:16 pm

System Statuses

Operational Data Feed: Corporate Events (Earnings, Dividends and Splits)

Operational Data Feed: Crypto (Global Multi-Exchange)

Operational Data Feed: Forex (Global FX Aggregated)

Operational Data Feed: Insider Trading and SEC Filings (Intrinio)

Operational Data Feed: News Feed (Benzinga Pro, Crypto News)

Operational Data Feed: Unusual Options Flow

Operational Data Feed: US Equity Feed A (NYSE BQT, Tape A & B; NASDAQ Tape C)

Operational Data Feed: US Equity Feed B (IEX; NYSE National, Chicago; NASDAQ BX, PHLX)

Operational Data Feed: US Futures (CME, NYMEX, CBOT, COMEX - Via ICE)

Operational Data Feed: US Market Indices (CBOE)

Operational General: Phone System

Operational General: TrendSpider.com Website

Operational Security and User Authentication Subsystem

Operational System: Alerts

1 active incident

Operational System: Chart Annotations / Drawing

Operational System: Entitlement and Data Control

Operational System: Market Scanner

Operational System: Strategy Tester

Operational System: Trading Bots

Operational System: Workspaces

Past Incidents

Sep 4, 2024

Scheduled maintenance: Sat 31st Aug - Mon 1st Sep, replacing the stock market data provider with Nasdaq Basic

Resolved	We're closing this thread as no more actions seem to be required. We'll keep on monitoring the system just as usual. Sep 4, 2024 2:01 pm
Identified	We have switched to Nasdaq data. We're closely monitoring the system and running additional checks. Sep 2, 2024 11:58 am
Identified	We have restored access to problematic time frames. We're back to normal operations and we'll proceed with our data source switch to Nasdaq shortly. Sep 1, 2024 3:04 pm
Identified	We're currently observing certain data for time frames being very slow. That's not somewhat expected. We're investigating. Sep 1, 2024 2:21 pm
Identified	We have started the process. Aug 31, 2024 8:13 am
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