We're closing the incident, while we'll proceed with the data cleanup. We're sorry for trouble. We're also working with our data provider to find out where these weird ticks have originated from.

We have resolved the root cause of the problem. We are now gradually correcting data, weeding out bad ticks. This procedure will be completed in 28 minutes.

We have found out that some ETFs (like SPY) have wrong wicks. Namely, wrong High values which are obviously abnormal. We're working to fix that asap.

The problem had been resolved on Saturday, thanks for your patience! We'll continue to work on the after math, but we're closing the incident.

Things are back to normal. We are monitoring the system closely. We'll work on the after-math as well, to make sure it never happens again.

We are still working with our data provider to resolve the problem.

This is still the problem and we're working on resolving it. We're seeing that time frames of Daily and above are not operational for Cboe indexes and OTC Stock data as well.

Our data vendor is experiencing an incident, which leads to some time frames not working. Namely, Quarterly and above are impacted for US stocks/ETFs, and Daily and above are impacted for CME futures. We're working with the data provider to get that resolved asap.