The problem is fixed

Right now we're having issues on calculating custom indicators on charts. 
It does not affect alerts, bots or any other system

We have identified the problem and working on a fix

The system is back to normal. We will keep on working on the aftermath with the data provider. We need to find out how to prevent cases like that in the future. We appreciate your patience.

We have restored all the functionality and we're now monitoring the system as it's getting back to normal. We're also working on the aftermath with the data provider.

We are now partially operational but services remain slower than usual.  Scanning remains disabled for now.

We are still working with the data provider to resolve the problem.

Our core data provider has an ongoing incident. Market data availability is impacted. Some charts and backtests won't load. We are working with the data provider to get that resolved asap.