Data Frozen

Resolved

We have resolved this issue and charts should be back to normal.  Please refresh your workspace if your chart has not updated yet.  Thank you for your patience.  Let support you know if you are still experiencing any issues.

Feb 16, 2024 6:11 pm
Identified

We have identified an issue where charts are freezing for some traders. We are working to fix the issue as quickly as possible. Thank you for your patience as we work to rectify this. Please reach out to support with any questions.

Feb 16, 2024 6:02 pm
Affected Systems
Data Feed: US Equity Feed A (NYSE BQT, Tape A & B; NASDAQ Tape C)
Operational
Data Feed: US Equity Feed B (IEX; NYSE National, Chicago; NASDAQ BX, PHLX)
Operational