Equity and Futures Data

Resolved

This incident has been resolved.

Feb 27, 2025 10:11 pm
Monitoring

We've got all the charts working normally. Real time price updates had been restored as well. We are monitoring the case further.

Feb 27, 2025 12:28 am
Monitoring

One of our data vendors is currently undergoing emergency maintenance. While charts are loading normally, real-time price updates and symbol scanning are temporarily unavailable. We will provide further updates as soon as we receive more information from our data provider. Thank you for your patience and understanding during this time.

Feb 26, 2025 10:43 pm
Monitoring

We have released a fix for this incident. Intraday charts for stocks, ETFs, and futures are now fully operational. While Daily, Weekly, and Monthly charts are displaying, they are currently running slower than expected. Our team is actively working to optimize their performance. We appreciate your continued patience and will keep you informed as we resolve these issues.

Feb 26, 2025 10:29 pm
Investigating

We are aware that equity charts—including stocks, ETFs, as well as futures symbols—are currently not loading. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide further updates as soon as we have more information.

Feb 26, 2025 10:24 pm
Affected Systems
Data Feed: US Equity Feed A (NYSE BQT, Tape A & B; NASDAQ Tape C)
Operational
Data Feed: US Equity Feed B (IEX; NYSE National, Chicago; NASDAQ BX, PHLX)
Operational
Data Feed: US Futures (CME, NYMEX, CBOT, COMEX - Via ICE)
Operational
System: Market Scanner
Operational