Real-time Updates for US Equities Experiencing Intermittent Service Interuption


We have been monitoring for a while and have determined the system is stable. We are conducting root cause analysis to ensure we can prevent this type of outage in the future. For now, this issue is being closed.

Jul 21, 2021 4:45 pm

We have reset the data feed and believe that the issue is now resolved. The Engineering team continues to monitor it to make sure that things operate smoothly.

Jul 21, 2021 1:57 pm

We are currently experiencing an issue with real-time data feeds for US equities. The system is currently working but intermittently. The engineering team is aware of it and is working on it now.

Jul 21, 2021 1:45 pm
Affected Systems
Data Feed: US Futures (ICE, CME, Globex Futures)
System: Chart Annotations / Drawing