Issues with Daily/Session Extended Hours charts for certain stocks

Resolved

The issue was resolved at 10:30am NY today. Thanks for your patience!

Oct 9, 2020 6:53 pm
Identified

We've identified a problem which leads to charts not loading in the following case:

  1. It's a stock or ETF, time frame is Daily + Ext.Hours or Session
  2. That's a relatively recent IPO (2010-2018)
  3. You've got a lengthy indicator on your chart (like SMA(100) or longer)

We're finalizing the fix and rolling it up as soon as it's possible. You can switch Ext.Hours off as a temporary work-around.

Oct 9, 2020 1:33 pm
Affected Systems
Data Feed: US Equity Feed A (NYSE BQT, Tape A & B; NASDAQ Tape C)
Operational