Data inconsistency error regarding certain data feeds

Resolved

Our engineering team has hot patched the issue and restored accurate charting and closing prices to the platform. We are very sorry for the trouble this may have caused. Everything should be back to normal as of right now. Enjoy and take care!

Jul 13, 2020 9:26 pm
Investigating

We have been alerted that some asset prices are printing incorrect close prices on charts at the moment due to a technical issue with our data streams. Our engineering team is aware of the issue and is investigating its cause now. Please stand by.

Jul 13, 2020 9:04 pm
Affected Systems
Data Feed: Crypto (Global Multi-Exchange)
Operational
Data Feed: US Equity Feed A (NYSE BQT, Tape A & B; NASDAQ Tape C)
Operational
Data Feed: US Equity Feed B (IEX; NYSE National, Chicago; NASDAQ BX, PHLX)
Operational
System: Chart Annotations / Drawing
Operational