Crypto data is not available

Identified

Our crypto data feed is experiencing a major outage. Charts, scans and alerts on cryptos are not currently available.

We're on it.

Oct 23, 2020 5:11 am
Monitoring

We were able to restore the functionality by proxying our requests to another location. 

We're monitoring the situation now.

Oct 23, 2020 6:39 am
Resolved

The issue was resolved on the end of our data vendor. We've been monitoring that for an hour now, and we're considering the things to have stabilized.

We're sorry for the problem. We've made sure that the data vendor prevents things like that from happening in future.

Thanks for your patience!

Oct 23, 2020 11:34 am
Affected Systems
Data Feed: Cryptocurrencies (Global Crypto via CoinAPI)
Operational
System: Alerts
Operational