Market Scanner: Partial outage for scanning for US Equity Assets (Stocks and ETFs) on certain intraday time frames.

Investigating

Our data vendor is experiencing a problem with particular time frames (60, 65, 90, 2h, 4h), so we had to disable scanning for them to keep your scan results accurate.

No other components are affected, since this data vendor is used for scanners only.

Other time frames like 1min or D are available for scanning on stocks/ETFs as usual.

Mar 18, 2020 5:40 pm
Identified

We are aware of the cause of this matter and hope for a solution to be implemented shortly.

Mar 22, 2020 2:59 pm
Identified

We continue to work with our third party data provider for the scanners (Polygon) to resolve this matter. Please note, as noted earlier, this only partially impacts functionality on certain intraday timteframes. The matter is being addressed and we hope to have final resolution for it in the near future.

Mar 24, 2020 2:52 am
Resolved

This problem has been resolved. Thanks for your patience! Now all the time frames are good for scanning again.

Mar 24, 2020 1:22 pm