Partial outage of crypto data provider

Identified

Our crypto data provider is experiencing issues, which results in degraded crypto data access on our end.

This means that crypto charts might be slow, and some of alerts on crypto fail to check their trigger conditions.

We've notified the data vendor and now monitoring the situation.

Jun 12, 2020 11:02 am
Resolved

The issue is now resolved on their end. Now we're going to find out how we can prevent that in future.

Sorry, and thanks for your patience.

Jun 12, 2020 11:16 am
Identified

This is happening again. We're investigating.

Jun 12, 2020 1:01 pm
Resolved

The issue is now resolved on their end, again.

Jun 12, 2020 1:45 pm
Affected Systems
Data Feed: Cryptocurrencies (Global Crypto via CoinAPI)
Operational