Intraday forex and index data issues

Resolved

The vendor has mostly resolved the indicent. They are still working on the aftermath.

Mar 2, 2023 2:19 pm
Resolved

The issue had been resolved by the data vendor at 15:00 EST today and we've seen no signs of it ever since. Thanks for your patience!

Mar 1, 2023 9:39 pm
Identified

Our FX and Index data vendor is experiencing an incident. FX and Index charts are not available for the intraday time frames. We're working with them to fix that.

Mar 1, 2023 7:36 pm
Identified

Our data vendor has restored their functionality. They are now working on backfilling the impacted area. On the most of FX charts, candles around 11am EST today do have abnormally low volume.

Feb 28, 2023 7:43 pm
Identified

Our Forex data vendor is experiencing a problem which leads to some candles missing on Forex charts. We are working with them to resolve the problem asap.

Feb 28, 2023 7:29 pm
Affected Systems
Data Feed: Forex (Global FX Aggregated)
Operational
Data Feed: US Market Indices (CBOE)
Operational