Data feed outage on primary US Equity, FX, Index and Futures Data Feed

Investigating

Our third party data provider is experiencing an outage right now on its primary feed. We have moved to a backup feed for US equities, however Futures, Forex and Index data is currently unavailable. Crypto is unaffected.

Jun 30, 2020 2:43 am
Investigating

Updated status codes.

Jun 30, 2020 2:44 am
Investigating

Updated status codes (Forex is down now)

Jun 30, 2020 2:58 am
Monitoring

The data feed is now recovering.

Jun 30, 2020 3:47 am
Resolved

The issue is now resolved, thanks for your patience! We're in touch with the data provider to find out what were the reasons and how to prevent that in future.

Jun 30, 2020 5:09 am