Alerts - Frequently Asked Questions
1. What is the difference between Dynamic and Multi-Factor Alerts?
- Dynamic Price Alerts: These alerts function similarly to traditional price alerts but are attached to trend lines and indicators, such as moving averages, Bollinger Bands, and horizontal levels. They adjust dynamically based on the current trend line or indicator, eliminating the need for manual updates. Click here to learn more.
- Multi-Factor Alerts: These allow users to combine conditions from different indicators and timeframes into a single alert without any programming. They enable the monitoring of complex conditions across price conditions, indicators, candlestick patterns, AI models, fundamentals, and relative performance. Click here to learn more.
2. How can I manage or clone my alerts?
All active, expired, or previously triggered Dynamic and Multi-Factor Alerts can be managed from the Alerts widget. Click here to learn more.
3. Can I set alerts for an entire watchlist?
At this time, alerts cannot be set for an entire watchlist. However, Multi-Factor Alerts can be cloned to another symbol fairly quickly. Click here to learn more.
4. How will I receive alerts?
Users can receive alerts via email, text message, or webhook. To configure alert preferences, go to "Account & Settings" under the "Notifications" tab. Click here to learn more.
5. Why didn’t my alert trigger?
There are several possible reasons why an alert did not trigger. Here are a few:
- Ensure the correct trigger type is selected (Break Through, Touch, Bounce). Multiple triggers can be chosen at once.
- Verify the confirmation candle timeframe, as the alert will only trigger after the candle closes.
- Verify that your Multi Factor Alert parameters are true on the chart.
- If you are still having issues figuring out why, please contact us at hello@trendspider.com or use the 'Contact Us' button in the lower right-hand corner of the platform.
6. What is a confirmation candle?
A confirmation candle is essential in Dynamic Alerts to ensure precise trade signals. For example, if you select a 10-minute confirmation candle while setting an alert on the Daily chart, the alert will only trigger and confirm once a 10-minute candle closes within the sensitivity area of the trendline or indicator.
7. Can alerts be used outside standard market hours?
Yes, alerts can function outside regular market hours if the "Use Extended Hours" option is enabled when setting up the alert. Please review the labels before proceeding with these alerts which can be found in red.
8. Can alerts be sent to external platforms via webhooks?
Yes, alerts can be integrated with external services such as SignalStack, TradersPost, Zapier, Discord, and more. Click here to learn more.
9. Are instant alerts available?
Currently, instant alerts are not available. The lowest timeframe that can be set for an alert is 5 minutes, but this feature is being considered for future updates.
10. Can I change the sound of an alert?
At this time, alert sounds cannot be customized.
11. Alerts are taking up my screen. How can I disable their annotations?
To hide alert annotations, toggle off the "Alerts & Bots" button in the top toolbar.
12. Are alert expirations based on trading days or calendar days?
Alert expirations are based on calendar days.
13. How can I use a script created in Multi-Factor Alerts in the Market Scanner or Strategy Tester?
To transfer a script, click the three dots on the right side of a Multi-Factor Alert (press the "skip to editor" button first), select "Save" in the Script Manager, and then use the "Load from Template" option in the Market Scanner or Strategy Tester.
14. How can I use a script from the Market Scanner or Strategy Tester in Multi-Factor Alerts?
Click the three dots on the right side of Multi-Factor Alerts (press the "skip to editor" button first) and select "Load from Template" to import a script from the Market Scanner or Strategy Tester that you saved in the Script Manager.
15. What candle types do Dynamic and Multi-Factor Alerts support?
All available candle types on the platform, including Traditional Candlesticks, Raindrops, Heikin Ashi, and Line charts, are supported.