The platform is not available

The platform has recovered.

While working on establishing a connection to an exchange, one of our engineer has creating a networking problem. The whole platform has become not available from the Internet for 9 minutes and 30 seconds.

The problem is now resolved, and we're accepting a "no infrastructural changes during business hours" as a strict policy to avoid issues like that in future (yes, even if we're thinking that this little change is going to be 100% safe). We're very sorry for inconvenience.

We have restored the functionality. Some operations might still be slow, but that's improving quickly. We're monitoring the situation closely.

We're having an outage. We're working on resolving the problem as soon as it's possible.